If you are an existing user:
To login to your account, complete the following steps:
1. Enter your username in the Username text box.
2. Enter your password in the Password text box.
Tip: Passwords are case-sensitive (meaning that PASSWORD, PaSsWoRd and password are not the same) and your unique password must contain at least one upper case letter, one lower case letter and have a minimum of 7 characters. If you cannot remember your password, click the link next to the text Forgot your password? to recover.
If you have been locked out due to too many incorrect attempts on your password, please call your local box office or tech support to have your account unlocked:
St. John's: 709-729-3900 or email firstname.lastname@example.org
Gander: 709-256-1081 or email email@example.com
Grand Falls-Windsor: 709-292-4518 or email firstname.lastname@example.org
Corner Brook: 709-637-2580 or email email@example.com
Stephenville: 709-643-4553 or email firstname.lastname@example.org
Labrador West: 709-944-7132 or email email@example.com
ACC Technical Support at 1-888-246-1411 or email firstname.lastname@example.org
3. Click the Login button.
When you attempt to login, you may be prompted to change your password. For more information, refer to the Change Password help topic.
If you are a new user user:
Click here to create your new account and complete the account information page.
If you cannot remember your password:
and complete the required information to have your password emailed to you.
If you cannot remember your username:
Please contact ACC Technical Support at email@example.com or 1-888-246-1411 to recover your username and reset your password. You will need to provide your full name, mailing address, or phone number to recover your account. If you are an existing user and create a new account, you will not be able to access any order history.